Warbler Software Technology Prvt. Ltd
|Desktop Support Engineer
Chennai, Tamil Nadu, India
Summary
Managed comprehensive IT support operations, ensuring system reliability, user productivity, and efficient IT asset lifecycle management for Warbler Offshore Users.
Highlights
Provided first-level IT support, proficiently installing, troubleshooting, and resolving hardware, software, and operating system issues for desktops, laptops, and peripherals, enhancing user productivity.
Administered critical IT infrastructure, including Kaseya environment, Active Directory, Microsoft 365 user accounts, and VMware servers, ensuring secure access and optimal system performance.
Managed IT asset lifecycle, including procurement, stock control, and quality inspection of incoming goods, optimizing inventory and operational efficiency.
Oversaw blister packaging operations in adherence to GMP/SOP standards, including CNC machine setup, work order completion, and in-process quality checks.